Effective March 20th , 2020 All bank lobbies will be closed to customer traffic. The bank will continue to serve its customers through our drive-thru windows during regular business hours. Customers needing to access safe deposit boxes, opening of accounts, loan closings and loan applicants will need to been seen by appointment only. Please call our Arkansas City location @ 620-442-2400 or Caldwell @ 620-845-6431 to schedule those appointments. The bank is making this temporary adjustment to ensure the continued safety of our employees and customers. Again, we encourage our customers to use all online/mobile banking applications as listed in our previous communications below. Once deemed safe to open our lobbies we will return to regular lobby hours. Please visit our website for continued updates during this ever-changing time.
Thank you for being a valued Stock Exchange Bank customer. We want to reassure you that the health and safety of our customers, employees and communities are our top priority amid the spread of the coronavirus (COVID-19). We are committed to serving you during this time and we want to inform you of our efforts to continue to operate safely and effectively.
Currently, all our branches are open and operating during their regular business hours. In response to the outbreak and following the guidance of public health officials, we have increased our emphasis on keeping our facilities clean and we have educated our employees on best practices for keeping us all safe. Our Pandemic Team is closely monitoring the situation as it evolves, and we are ready to adapt our strategy as we learn more about COVID-19.
The bank currently is practicing social distancing, so if you are feeling ill or would like to access your accounts remotely, we would encourage you to utilize our online and mobile banking services. You can conveniently access your account to make payments, deposit checks, view your transaction history, check your balances and more, from the comfort of your home or office.
If you are unable to access our digital services, we would also be happy to assist you via phone or email. Feel free to call your local branch.
As we continue to monitor developments, we want you to know that we’re putting the health and well-being of our customers, employees and communities first. Thank you for your continued trust in The Stock Exchange Bank. We appreciate your business.